I like the availability of reports on things like sales to show me how things are going. I know there are a lot more that I don't use yet but the sky's the limit! Alerts tells me what I have missed and my flags tell me if someone is eligible for  hearing aids or batteries. It tells me stuff rather than me having to dig for it!

Scheduling is easy. There are multiple ways to schedule but it allows me to do it how I like to. If they're not a client, it opens the windows you need to enter things on the fly. Cancelling, confirming and changing appointments is a piece of cake and every change stays in the patient appointment history. I like the template so we don't fill up with too many clean and checks but have enough salesy appointments. If they cancel an appointment it prompts me to set a task to rebook later so we don't forget. Its all documented and in the system and out of my brainspace. 

 I like Ear Works because everything is there - the info you need is all right there. Its laid out well. I can access information quickly and easily, such as clients, doctors, third party info, marketing and tests. History is easily understandable and all accounting info is there. Editing payments or invoices is a snap.